To maximize the value of your software, you need timely support and expertise—whether you are a shared Web Host, sell dedicated servers, or you simply need help with your server. With WSPsupport range of flexible support programs, you get the level of help you need to meet your business objectives. WSPsupport is committed to offering comprehensive 24x7 technical support programs and server administration services to Web Hosts and Data-centers. These technical support plan offerings are designed to help you get the answers you need, when you need them, maximizing your investment! 
 

WSPsupport works on complex issues in servers to reduce downtime, improve performance and help Web Hosts reduce their support costs. The WSPsupport team consists of Computer and Electronics Engineers with years of experience in the Web Hosting industry. The  engineers in WSPsupport makes up a formidable talent pool, that can handle just about any technical challenge in Web Hosting. WebSitePanel.

- Your Customer can contact your support by sending an email to support@yourcompany.com. This mail reaches the Ticketing system installed on your server, and a copy of the mail is forwarded to the  WSPsupport Internal System.
- The WSPsupport Engineers attempt to solve every ticket within one hour. If the ticket requires more time, they will respond to the customer within that hour and then work for a resolution.
- WSPsupport guarantees a resolution within 6 hours from the time, the mail reaches the WSPsupport Internal System.
- All responses and resolution are made via the Helpdesk or Ticketing System. If you do not have a Ticketing System installed in your server, WSPsupport will do it for you. Click here to go to helpdesk setup.
- WSPsupport Quality Manager and the team of Quality Analysts check through hundreds of random tickets every month, to make sure that all ticket responses follow the WSPsupport Quality Standard.